Pushpawati Singhania Research Institute
Singhania Research Institute (PSRI) was established in July 1996
as a 37-bed hospital and expanded in two phases to reach a total
capacity of 106. The average annual growth rate (revenue) had been
approximately 26 per cent.
This super-speciality Hospital is promoted by JK Groupone
of the largest industrial houses in India. Says Deputy Medical Superintendent
Dr Prashant Kulshrestha, "Our Institute offers services in the fields of
gastroenterology, hepatology, gastro-intestinal surgeries, highly specialised
hepatic surgeries, nephrology and urology. We have a dedicated renal transplant
unit and have carried out many successful transplants. The USP for our Hospital
are our endoscopy (diagnostic and therapeutic) services and state-of-the-art
dialysis centre. The dialysis unit has isolation dialysis facilities for Hepatitis
B, Hepatitis C and HIV patients. We also have CRRT facility for multi-organ
failure patients. Research and academics are strong areas of our Institute and
we have designated Director (Research) to promote and monitor the quality standards
of these activities." The OPD footfall averages about 150 per day. The
Institute has a total of 250 staff, excluding outsourced service staff.
Dr Dipak Shukla
Says Dr Dipak Shukla, Director-Administration, "We are
the first Institute of our kind in India to offer focused super-speciality care
in the fields of gastroenterology, hepatology and nephrology under one roof.
Our consultants are recognised nationally and internationally."
The Hospital also has a research wing which focuses on liver, renal and digestive
diseases and related sub-specialities of medicine to attain the highest standards
of preventive, curative and promotive care, and to conduct related field and
clinical research through close interaction with reputed institutions and medical
scientists of the world.
The Hospital uses a Hospital Management System from Akhil Systems. It has in-house
capability to develop user interfaces, and has developed modules for dietetics
and catering services, and auto SMS generation software. It also has an Intranet
site which enables 'click away' connectivity between all users (clinical and
administrative) and carries all information about the Hospital, services, facilities
and recent development. "We plan to go paperless by April 2008," says
For the purpose of medical tourism, the Hospital plans to get accredited for
quality healthcare services. "We are exploring opportunities for tie-ups
with international tourism companies and speciality hospitals in our neighbouring
countries from South East Asia," Dr Kulshrestha says.
As part of CSR, the Hospital has various employee welfare schemes, which help
them grow in their professional field by promoting on-the-job education, training
and research. "We have patient forums for patients with chronic diseases
to improve their quality of life. We also offer free treatment to patients below
the poverty line as per existing norms," he adds.
In future, the management wants to stick to their focus specialities. "We
have started a 'one-stop solution' state-of-the-art diabetic centre. We also
plan to open a liver transplant unit, shortly. The funds for these expansion
projects are being arranged from the Institute's surplus and donations,"
informs Dr Shukla.
Besides its collaborations in NCR Delhi, namely Sunflag-PSRI Gastroenterology
Centre (Faridabad) and Shanti Mukund-PSRI Centre for Gastroenterology, Nephrology
and Urology (East Delhi), in the pipeline are plans for collaboration with three
more units. "That will happen in the next three years to widen our base,"
says Dr Shukla.