A Marketing Feature
GM Modi Hospital
Patients from far and wide come for treatment at the 100-bed
GM Modi Hospital
at Saket in New Delhi, GM Modi is a 100-bed multi speciality hospital recognised
for its advanced healthcare treatments. The OPD screens approximately 5,000
patients every month. The Hospital started its operations in the year 1989 and
it plays a significant role in maintaining the healthcare system of Delhi. The
Hospital Corporation of America had initially designed this Hospital, built
on nine acres in a prime location of South Delhi.
Focusing on Specialities
The Hospital was originally planned as a 500-bed multi speciality hospital in
the 1980s. Technical glitches, some infrastructural design flaws and lack of
funds resulted eventually in the establishment of only a 100-bed hospital. "Patients
from far and wide come in this hospital to avail the modernised medical facilities
present here," says Vinay Lazarus, Director- Administration, GM Modi Hospital.
The hospital started primary care way back in 1989 but has now moved on to secondary
The hospital is well equipped with modernised healthcare facilities to offer
the best healthcare opportunities for their patients. Some of the specialties
are spinal surgery, dental care, oncology, cosmetic surgery, urology, neuro
surgery, ophthalmology, nephrology, paediatric surgery, reconstructive surgery,
cardiology, psychiatry and gastroenterology.
A 24-hour fully-automated lab caters for biochemistry, microbiology, haematology,
histopathology and cytology under supervision of senior pathologists. The hospital
also specialises in laser skin advancements. Some of the laser skin treatments
offered are peels, hair reduction permanently, birth mark and tattoo removal,
fillers, botox, skin brightening, skin tags, moles and warts removal and skin
photo rejuvenation. "Experienced dermatologists of the hospital handle
all kinds of skin-related problem," adds Lazarus.
The hospital now benefits from various super specialties like nephrology- dialysis,
gastrointestinal surgeries, joint replacements and level II & III neonatal
care. The dialysis unit has separate positive antigen area with state of art
fresenius machines and conducts around 700 dialysis per month.
are working on developing a user-friendly EMR solution along with other
seamless ERP software"
- Vinay Lazarus
GM Modi Hospital
"The USP of the hospital is 'affordable world class healthcare'.
The hospital boasts of patient-friendly staff and doctors in peaceful environs.
We ensure there are no overstays and that patient- specific treatment is imparted
at all times. Patient-centric attitude and hardcore service value are epitome
of the hospital," shares Lazarus.
Use of IT
New initiatives being fostered by the hospital is primarily
being worked upon IT-enabled solutions. The hospital has a full-fledged Hospital
Information System (HIS) developed by Akhil Systems for which a sum of Rs 15
lakh is been invested. This system was implemented two years back.
All departments are linked through WLAN. ERP/SAP solutions are being tried out
for future use. "We are working on developing a unique user-friendly Electronic
Medical Record (EMR) solution along with other seamless Enterprise Resource
Planning (ERP) software," says Lazarus. Patient Archiving and Communication
Solution (PACS) is a challenging area for the hospital where research and studies
are carried in order to arrive at the most cost-effective module. The total
amount lined up for this is Rs 30 lakh. The hospital aims to become a paperless
and film-less hospital by 2009.
The hospital recently launched Dayawati Modi Ayurveda Vaidyashala and Panchakarma
Centre for promoting a natural wellness regime with a holistic approach. The
hospital has a daily free OPD and 10 per cent of in-patient beds are reserved
for the indigent category. Poor patients are provided completely free treatment,
including complex surgeries and ICU care. The hospital is also a part of Delhi
School Health Scheme (DSHC) wherein 20,000 students of Government schools in
Delhi are provided with annual health check-ups. Mobile health scheme for the
slum clusters in Delhi will be initiated from January 2009 in association with
Hurdles to Overcome
The biggest challenge to the hospital is to provide most modern technological
solutions to the society but at competitive costs. Besides this, inappropriate
usage of IT by the hospital staff and a reluctance to learn and deliver through
a new IT solution adds to the challenge. "The hospital conducts regular
training for the staff and we are hopeful that it would soon overcome this challenge
and encouraging the staff to use IT at the optimum level," sighs Lazarus.
The hospital plans to open up a boutique birthing centrecatering to all
mother child needs under one roof. A modern cardiothoracic centre offering world
class care at competitive prices is also anvil. "The hospital has massive
expansion plans in place for which Dr BK Modi has pledged to invest Rs 200 crore,"
reveals Lazarus. The hospital also intend to launch medical and nursing schools
along with day care surgery centres, rehabilitation centres, boutique healthcare
for cosmetology, wellness, lifestyle and dentistry. The expansion plans are
being worked out, keeping in mind the international standards. Plans are afoot
to build a 550-bed hospital with funding from group companies within the existing
complex. "The existing services would continue to function as they are.
The building which was left unfinished would be taken up as modern construction
and would be merged gradually with the existing services," says Lazarus.